6 September, 2010
 
IT Service Management Walk Through -- Click Here
 IT Service Management

World-Class Customer Service and Peak Productivity

With a more competitive global marketplace and complex regulatory requirements, IT must be in line with your business goals, strategies, and processes. Align your IT service delivery and business objectives more effectively with FrontRange IT Service Management: a customizable, cost-effective IT management solution that incorporates IT best practices with anywhere access to provide personalized customer service and increased service desk productivity.

Built specifically for small to mid-sized and geographically distributed enterprises, IT Service Management is the leading solution based on ITIL and other IT best practices. The comprehensive solution family offers a modular, fully integrated architecture, allowing you to choose the modules that best fit your needs. This common platform reduces the complexity of your IT infrastructure, lowers costs, and ensures that your company has the agility it needs to remain competitive.

IT Service Management Solution Family

The IT Service Management Solution is comprised of a series of ITIL-based modules to give you the exact configuration that is right for your business.  These modules offer enterprise-class functionality with one of the industry's lowest total cost of ownership.

 
  IT Workflow Automation

Automation’s ROI includes more than lowering the costs of repetitive business processes. Automation allows you to quickly identify exceptions, apply resources and enforce priorities. Real-time service data lets you address issues before they become problems. FrontRange ITSM lets you truly manage automation. 
  Increased Productivity

Productivity gains come naturally as you streamline workflow, manage change efficiently, and optimize the benefits of change. Service responsibilities have often expanded across multiple business units. ITSM enables you to standardize IT processes and support effective process. FrontRange ITSM simply lets you do more. 
Business Alignment

ITSM has moved from simply maintaining system stability to aligning people and IT with the delivery of business value. ITSM must continually improve service delivery and customer satisfaction, increase productivity of the business overall, and contribute to the bottom line. FrontRange ITSM means your business drives your technology. 
Business Alignment

ITSM has moved from simply maintaining system stability to aligning people and IT with the delivery of business value. ITSM must continually improve service delivery and customer satisfaction, increase productivity of the business overall, and contribute to the bottom line. FrontRange ITSM means your business drives your technology. 
 
 Click on Link Below for More Module Details