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Maximize your time, relationships and opportunities with the award-winning GoldMine suite of solutions. Out of the box, GoldMine helps you increase productivity, streamline sales and marketing, and win and retain customers by giving you the information you need to build relationships. Expand your GoldMine capabilities with a full suite of modules that enhance communication and keep your mobile employees connected.
| GoldMine® Premium Edition (GMPE)
Click on the FTP link above to download depending on your Browser and Firewall:
- CustomerServiceKnowledgeBaseFactSheet.pdf
- MarketingAutomationFactSheet.pdf
- DailyActMgmtFactSheet.pdf
- SalesManagementFactSheet.pdf
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GoldMine® Premium Edition
Focus on Customer Relationships
GoldMine Premium Edition enables you to effectively manage every facet of your business relationships. Opportunities to win and retain customers occur at every phase of the customer relationship lifecycle. GoldMine Premium enables you to turn more of these opportunities into additional bottom-line value, often by leveraging data you already collect.
Created for entire medium-sized enterprises or distributed enterprises, GoldMine Premium delivers software the way you want it.
GoldMine Premium adds an advanced service and support module and a newly developed, intuitive interface to the robust CRM functionality of GoldMine Corporate Edition.
Key Benefits
New Intuitive Interface!
- Highly intuitive
- Easy navigation
- Standards-based
- Get to functionality and data quickly
- Gain a big-picture view of activities and sales
- Automate routine, repetitive tasks
- Focus on customer relationships
- Choose from multiple remote access and integration options
- Proactively manage opportunities and customers’ needs
Features
- A robust set of field-proven customer relationship management (CRM) tools that take you beyond simply automating sales information
- Company-wide visibility — Instantly access an overall company view of customer relationship and contact information, including complete histories, sales, and calls
- Workflow enhancements, Contact Search Center — Within GoldMine Corporate you can streamline multiple-step processes-without having to move customer contact records
- Automation — Automate database administration and mass mailings. Easily generate targeted, personalized email, letters and faxes from a central location.
- Team-based collaboration — Share critical information across teams or the organization, inside and outside your office
Business intelligence — Access business intelligence tools by integrating Microsoft Reporting Services, enabling you to analyze your data and schedule reports to automatically email to users
- Reporting and analysis management — Analyze your leads, sales, and marketing. Create, manage, preview and generate reports from a central area.
- Microsoft Reporting Services integration — Leverage functionality within Microsoft SQL
- GoldMine+Browser — View information from external sources, such as databases, back-office systems, and websites
- Pluggable Active X/HTML Containers — Use this seamless development tool to integrate applications such as SoftPhone
- Remote data access — Web access via iGoldMine™ or iGoldMine Plus™
- Synchronization — Automate synchronization via GoldSync®
- Integration with Microsoft® Outlook® and Exchange — Enable GoldMine and Outlook users to share contacts, email, calendaring and scheduling
Advanced capabilities for CRM — add advanced functionality with initial deployment or when you are ready, with valuable extensions such as FrontRange Voice IP Contact Center, GoldMine IP Voice Suite (VoIP) - Integration with industry-leading HEAT Service & Support — Combine GoldMine and HEAT to gain a complete view of relationships and all interactions with contacts, including customer service and IT help desk issues
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| Distribute information to GoldMine users and sites using filters to control the content sent to each lFtr> |
Key Benefits
- Deliver current information faster and easier
- Proactively manage your contact database
- Enjoy field-specific, bi-directional synchronization
- Simplify team communication
Features
- Fits the shape of your organization - Choose the connection methods that work best for your business: including TI, Frame Relay, Internet Email, modem pools, or IP-to-IP options.
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- Access real time data from one centralized database that eliminates informational delays, informational loses and synchronization headaches.
- Up and running in minutes - The GoldSync installer makes deploying GoldMine for a large number of remote users a breeze.
- Protect your information assets - The three levels of synchronization security include serial number, site ID, and optional user password validation.
- A comfortable, cost-effective environment - The GoldSync Administration center offers a familiar Microsoft Windows/Internet Explorer-style interface for standardized setup and management of remote GoldMine users and sites.Flexible connection options - Connect over a local LAN, the Internet or other network connection. (Top-Up)
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iGoldMine™ and iGoldMine™ Plus
Real time access Ffont> Implement with ease by allowing remote users to get up and running quickly with just a URL. No client installation required.
GoldMine® Integration Services for Microsoft® Outlook®
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