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Why choose CallPro CRM?
If you are serious about a CRM system that increases calls, then you have come to the right place. Give us just a few moments to convince you that Call Pro CRM is your best option. Please review the following sections and judge for yourself. It only takes a few moments--enjoy!
There are five main reasons why thousands of organizations have selected Call Pro CRM:
| 1) |
It is an integrated world-class hosted CRM. |
| 2) |
It is call centric to incease calls, appointments and sales. |
| 3) |
The built-in Smart e-mail marketing and campaign management increases leads. |
| 4) |
It is much more reliable and secure than popular alternatives. |
| 5) |
It is affordable for both small and large deployments. |
Click here to look at each of these points in detail.
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The Problem
There can be a number of problems when choosing a CRM application:
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Many CRMs are IT or Management Centric - they integrate well and have great reports, but IT and Management only touch the system occasionally and are not the primary users - so sales suffer. |
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Others have a LOT of general features, trying to be a catch-all - but surprisingly, still lack most of the features that actually increase calls (which in turn increases sales, contacts, collections, responses, etc.). |
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Then there is Call Center software which increases calls, but they are too specialized, require complicated setup, and don't have integrated CRM or scalable features for mid-to-small teams. |
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In addition, teams want to integrate e-mailing campaigns with timely follow-up. Some CRMs have mass e-mailing capability--to pre-qualify and generate leads - but they are not automatically setup to call those have been opened in real-time, so follow-up is disjointed and haphazard. |
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Email campaign systems are not campaigns. It is simply a single batch with no automatic follow-on acitivities. |
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Also, many popular SaaS based CRM's competitors have reliability and security problems and have shut down completely - preventing thousands of companies from their critical data. |
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Others have a TON of features, but you have to get the highest-priced version just to get even basic features--making them incredibility expensive to do "common" CRM tasks. |
The big question
So, how do you find an easy-to-use CRM that has the speed of a call center, but the account management capabilities of a CRM, with the e-marketing capability of a marketing automation application, that is also reliable, secure and affordable? |
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The Solution
You should consider...  The world's #1 e-marketing and call centric CRMCall Pro CRM bridges the gap between Call Center Software, CRM, and Lead Generation campaign management as the world's #1 e-Marketing and Call-Centric CRM. There are five main reasons why thousands of organizations have selected Call Pro CRM:
| 1) |
It is an integrated world-class hosted CRM. |
| 2) |
It is call-centric to increase calls, appointments and sales. |
| 3) |
The built-in Smart e-mail marketing and campaign management increases leads. |
| 4) |
It is much more reliable and secure than popular alternatives. |
| 5) |
It is affordable for both small and large deployments. |
Let's look at each of these points in detail... |
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The Best Solution
Let's look at Call Pro CRM's benefits in further detail... |
1. World class CRM |
| 2. Call centric |
| 3. E-marketing |
| 4. Reliable & secure |
| 5. Affordable |
1. An Integrated, World-Class CRM
Call Pro CRM has all of the capabilities of other popular full-featured enterprise level CRM systems--but it also includes call-centric features only found in high-end call centers, with integrated e-marketing features typically only found in marketing automation programs, within one of the most reliable and secure platforms, all at a very affordable cost.
These are a few of the features that you would typically pay a lot more for with other CRMs:
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Territory Alignment. Automatically assign or re-assign the appropriate sales rep to each account and territory based on their postal code. Makes it easy to add or modify territories as your calling/sales team grows. |
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Advanced call scripting. Setup a preset list of questions which can vary according to the answers given. Ensures a uniform call/sales script which jumpstarts beginners and helps veterans stick to the proven basics. |
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Visual Appointment Routing. See the distance between appointments, which makes it easier to maximize appointments within a certain geographical area--saving time and gas. |
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Sales Analytics. Analyze sales figures by any criteria (accounts, rep, type, volume, etc.) then easily view and customize the reports with the built-in Report Writer. Allows you to see exactly the information you need to better manage your team and sales pipeline. |
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Customized Dashboards and Reports. User defined reports and charts can be easily categorized and grouped together into personalized dashboards , allowing you to see all your KPIs (Key Performance Indicators) on a single web page for true One Page Management. |
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Web-to-lead capture. Website forms can feed directly into the Call Pro CRM database. Save time and effort by not having to rekey inquiry information--plus leads can be qualified, routed and trigger automated follow-up. |
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E-mail Marketing Automation. Call Pro has the most advanced email campaign management that is fully integrated. There is no need to purchase an additional email marketing system. |
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Multiple databases. Up to 999 separate databases. Unlike other CRM systems, Call Pro CRM allows you to manage all your different databases individually. |
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Opportunity tracking. Track individual opportunities and all their related details using a report format that you can easily create and re-use. |
In addition you get:
| * Sync with Google and Outlook Calendar |
* Document Management |
| * Lead Management |
* Accounts & Contacts |
| * Sales Orders & Quotes |
* Multiple contact names on leads |
| * Contact History |
* Printed mail merge |
| * Extensive screen layout design options |
* Scheduled reports |
| * Flexible and powerful internal Report Writer |
* Up to 60 user defined fields at account level |
| * Up to 60 user defined fields at contact name level |
* Copy data between databases within Call Pro CRM |
| * Data management |
* Deduplication |
| * Easy import |
* Export any/all data |
| * Call guides |
* Easy emailing |
These are just a few of the robust features for Call Pro CRM.
In addition to being a world class CRM, Call Pro CRM has unique call-centric features to increase calls. |
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Common questions
Following are some common questions about Call Pro CRM.
Why SaaS?. Software-as-a-Service is a great way to lower costs and improve reliability. The automatic failover incorporated into our systems goes far beyond normal corporate networks. Also we use isolated tenancy. Call Pro CRM uses individual databases for each company. This allows more customization, less conflicts during upgrades (critical to evaluate ramifications for custom integration), greater access to third party query, report and integration, and greater security since the databases are not interconnected. Unlike well-known multi-tenancy applications like Salesforce.com that co-mingle customer data.
Is it easy to use? Call Pro CRM is designed in such as way that your system can be as simple or as complex as you need. Call Pro CRM is far more configurable than other CRM systems and if you don't need a function then you don't need to see it - making it much easier for the calling team to use and learn.
What are the benefits of SaaS vs. a licensed purchase? Call Pro CRM is designed in such as way that your system can be as simple or as complex as you need. Call Pro CRM is far more configurable than other CRM systems and if you don't need a function then you don't need to see it - making it much easier for the calling team to use and learn.
How much data can I store? There is no limit to the amount of data you can store (subject to fair use policy). You can work with up to 999 separate databases with Call Pro CRM, so you have plenty of scope.
Can I dial the phone? Call Pro CRM can connect to your internal PBX phone system if you have the TAPI driver installed. Otherwise you can dial virtually any VoIP service, including Skype and Vonage.
How does CallPro differ from email marketing services such as Constant Contact?Call Pro CRM is a complete system that includes not only email marketing but also a complete CRM structure. In addition, the campaign management in Call Pro CRM has more options and no limits.
What payment methods do you accept? Our terms are payment in advance either monthly or annually. We accept credit/debit cards or bank transfers (or Direct Debit in the UK).
How much is the setup fee? Zero. We do not charge a setup fee, and we will even provide up to one hour phone time free of charge to assist with setup and configuration.
Are there any other costs? There are no further costs. The only possible extras may be a small cost for an SMTP service if you are not using your own email server, or if you want us to create extensive complex new reports (there is a built-in Report Writer for you to create your own reports). |
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What's next?
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